Privacy Policy

  1. What does this Privacy Policy mean?
    This Privacy Policy (Privacy Policy) provides information on how UAB „Liukrena“ processes your personal data.
  2. About UAB „Liukrena“
    UAB „Liukrena“ (further – Liukrena or “we”), corporate ID number 166926779, registration address: Sodininkų g. 12A, Mažeikiai, correspondence address: Ganyklų g. 28A, LT-00126 Palanga, e-mail:, is the data controller of your personal data. 
  3. What is personal data? 
    Personal data is any information collected about a data subject by Liukrena, which may be used for identifying the data subject. Personal data includes any information, including the data subject’s full name, surname, IP address, etc.
  4. What kind of personal data do we process?
    LLiukrena processes your personal data for the following purposes:
    4.1 Performance of contracts
    For the purpose of concluding and executing contracts with legal entities, Liukrena processes the following personal data: contact persons’ name, surname, date of birth, ID Card/ passport number, contact information, content of correspondence, contract details, etc. These personal data are processed for legitimate interests to perform an activity and stored for 10 (ten) years after the end of the contract.
    4.2 Debt administration​ 
    For the purpose of debt administration, Liukrena processes the following personal data: name, surname, address, date of birth, amount of arrears and circumstances. These personal data are processed on the basis of a legitimate interest in ensuring the performance of contracts and are stored for 10 (ten) years after the performance / expiration of the contract.
    4.3 Video surveillance
    For the purpose of ensuring the security of persons and property (video surveillance), Liukrena processes the following personal data: images of persons, their location and movement through areas covered by cameras. These personal data are processed on the basis of a legitimate interest in ensuring the security of persons and property and are stored for 30 (thirty) days after the video record was made. Data subjects are informed about the places where video surveillance is carried out in the territory of Liukrena by means of warning signs. 
    4.4 Cookies
    When you visit our website, we may place cookies on your device. Cookies are small, often encrypted text files which we place on your browser or hard disc or mobile device on the basis of your consent. We use different cookies for different purposes as they help us to identify you among other Liukrena website users. This allows us to make your experience of using our website far more pleasant and to improve it.

    We use the following cookies:
    - Strictly necessary cookies. These cookies are essential for our website to operate. Such cookies process data on the basis of proper performance of the agreement when you visit the website, while we ensure the safety and quality of such visit. Without these cookies, the website will not function properly. 
    - Analytical and/or performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users easily find what they are looking for. Data collected by these cookies is processed on the basis of your consent.
    Cookie name  Data processing purpose/cookie use  Creation moment  Expiration time  Cookie type (strictly necessary/ analytical/ functionality/marketing) Data used 
    has_js Determines whether Javascript is enabled in your browser. It enables our website to function properly. At the time of entering the website During the session, i.e., the cookie is deleted when you close the browser. Necessary Yes/No
    _ga The cookie is installed by Google Analytics. The cookie is used to determine the number of visitors, sessions, campaign data and to track the use of the website for the purpose of providing an analytical report. Cookies store information anonymously and assign a randomly generated number to identify each visitor. At the time of entering the website 2 years Analytical Unique identifier
    _gid The cookie is installed by Google Analytics. The cookie is used to store information about how website visitors use it and helps to prepare an analytical report on the operation of the website. The data collected includes the number of visitors, the source they came from, and the pages visited anonymously. At the time of entering the website 24 hours Analytical Unique identifier
    _gat The cookie is installed by Google Universal Analytics. The cookie is used to limit the frequency of requests. At the time of entering the website 1 minute Performance Value check


  5. How is your personal data processed?
    Your personal data will be processed in accordance with the General Data Protection Regulation (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts. We will manage your personal data responsibly and securely. When identifying the means of personal data processing and in the course of such processing, Liukrena undertakes to implement appropriate technical and organisational measures for protecting your personal data from accidental or unlawful destruction, damage, modification, loss, disclosure or any other kind of illegal handling and to adopt proper measures taking into account the risks around your personal data processing. 
  6. Who can we disclose your personal data to?​
    We may disclose information about you to our employees, intermediaries, service providers, such as debt administrators or debt recovery companies, archiving service providers, marketing services, IT service providers or subcontractors, if necessary for the purposes set forth in this Privacy Policy.

    We may disclose your personal data to data processors who provide us with services (perform work), i.e., IT service providers, auditors, lawyers, consultants, and process your data on behalf of Liukrena as a data controller.

    Data processors will be allowed to process your personal data solely based on our instructions and only to the extent necessary. We will take all necessary steps to ensure that our data processors implement the appropriate organizational and technical measures to ensure safety and confidentiality of your personal data. 

    Your data may also be transferred to public bodies or institutions or other persons who are statutorily entrusted with certain functions. 

    In addition, we may disclose your information in the following cases:
    - If required to do so by law;
    - In order to protect our rights or interests (including the case when your personal data is disclosed to others for debt recovery purposes);
    - When intending to sell any of the company’s business or assets, we are asked to disclose your personal data to potential buyers of such business or assets.
  7. What are your rights?
    This section gives information about your rights associated with the processing of your personal data by Liukrena and about how such rights may be exercised. If you want more information about your rights or want to exercise them, please contact us at the e-mail address given in this Privacy Policy. 
    7.1 Right of access to your personal data
    In order for you to understand how we use your personal data and to suffer no inconvenience on that account, you may contact us at any time to ask whether any of your personal data is processed by us. If your personal data is stored or used by us in whatever way, you have the right of access to such data. In order for you to exercise such right, please send us your written request at the e-mail address given in this Privacy Policy. We may ask you to confirm your identity in order to grant your request, which should be submitted by you acting reasonably and in good faith.
    7.2 Right to withdraw consent
    If you have given us your explicit consent to process your personal data, such consent may be withdrawn by you at any time by sending us an e-mail at the address given in this Privacy Policy.
    7.3 Right to request more information
    We hope you understand that it is very difficult to discuss all possible ways how personal data may be collected and used. Therefore, we endeavour to provide as clear and complete information as possible and undertake to update this Privacy Policy if changes are made to the use of personal data. Nevertheless, if you have any questions regarding your personal data use, we will be happy to answer them or to provide you with further information that we are allowed to disclose. Please contact us if you have any specific questions or have not understood the information presented in this Privacy Policy.
    7.4 Additional rights 
    Below, please find information about your additional rights that may be exercised by you as follows:  
    - You have the right to request us to correct any inaccuracy of your personal data. In that case, we may ask you to confirm the corrected information.
    - You have the right to request us to erase your personal data. This right may be implemented in the cases described in Article 17 of the GDPR.
    - You have the right to request us to restrict/refrain from processing your personal data.
    - You have the right to data portability if processing of such data is carried out by automated means and we have obtained such data from you based on your consent or for the purpose of concluding the agreement. If you opt to exercise this right, we will transmit at your request a copy of the data submitted by you.
    - You have the right to object to processing of your personal data pursuant to Article 21 of the GDPR.
  8. How can you exercise your rights?
    To enforce your rights, you may submit requests, complaints or claims to us in writing in any of the following ways:
    - By sending an e-mail to;
    - By sending a letter to Ganyklų g. 28A, LT-00126 Palanga, or
    - Upon arrival in person at UAB Liukrena premises, at the address Ganyklų g. 28A, LT-00126 Palanga.
    We will respond to your request, complaint or claim in writing in accordance with the applicable laws and will do our best to provide you with information within the shortest time possible but in no event later than within 30 (thirty) days after receiving your request.

    If you contact us, we may process the data you provide to us, i.e., name, surname, e-mail address, telephone number, date, and text of correspondence in accordance with this Privacy Policy. Please note that we may need to contact you by mail, e-mail, or phone. Please notify us of any changes to your personal data.

    If having received your request, complaint or claim we have doubts about your identity, we may ask for your identity document.

    If we fail to provide you with the necessary information and/or should you have complaints about how your personal data are processed, you may approach State Data Protection Inspectorate ( by filing a complaint.
  9. Responsibility
    You are responsible for ensuring that your data submitted to us is accurate, correct and complete. You should inform us immediately by e-mail if changes are made to the data you have submitted. Therefore, we will not be held liable for damage resulting from your failure to provide correct or complete personal data or to give us notice of changes made to such data.
  10. Changes in our Privacy Policy?
    Liukrena may update or amend this Privacy Policy at any time. Such updated or amended Privacy Policy will take effect from the date of being published on our website. You should check our website occasionally to make sure that you see the latest version of our Privacy Policy.

    Each time our Privacy Policy is updated, we will inform you of all changes that we deem significant by posting them on the website. If you access the website after posting such notice, you agree to the new requirements set forth in the update. You may look at the "Update Date" listed at the bottom to find out when the Privacy Policy was last updated.

    Update date: August 30, 2021.

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